Kreedl is an AI receptionist for property management teams. It picks up tenant calls in about 1 second, at any hour, and resolves the routine ones itself: maintenance reports, status questions, house rules, viewing requests. Around 70% of requests close with zero human time; anything unusual reaches your team fully briefed.
It runs on phone, SMS, email and WhatsApp, speaks Czech and English natively, and was built for property operations in Czechia, the UK and the US.
The heating fails on Friday at nine. A tenant sends a photo of a wet ceiling at midnight. Three people ring about the same lift on Monday before anyone has sat down.
Each of those calls lands on somebody: the on-call phone, voicemail, the coordinator in the middle of a vendor quote. The tenant repeats the story to a second person, then a third, and calls again because nobody said what happens next. Not one dramatic emergency; the steady interruption that keeps a good team from the work only they can do.
The number tenants already have keeps working. Kreedl picks up in about a second, identifies the tenant and the unit, and deals with it. A burst pipe gets a plumber booked; a lost key gets the answer your house rules say. Your on-call phone rings only for a true emergency, and on Monday the overnight queue is worked, not waiting.
Kreedl asks what a technician needs: what is broken, where, since when, and takes a photo over WhatsApp. It creates the work order and sends it to the right vendor with access details attached. When the tenant asks "when is the plumber coming", Kreedl answers, not your coordinator. Around 70% of requests close with zero human time.
Whatever Kreedl cannot resolve arrives fully briefed: the transcript, the unit history, the vendor already lined up. You approve in one click or take the call yourself. The team spends its day on arrears, renewals and vendor contracts, not on the phone, and headcount stays flat while the portfolio grows.
An AI receptionist for property managers is software that answers tenant calls, texts, emails and WhatsApp messages on behalf of a property management team, 24 hours a day. Kreedl is one such product: it resolves routine requests such as maintenance reports and status questions on its own and passes anything unusual to a named person with the full context attached.
Kreedl picks up a tenant call in about 1 second on average, at any hour, including nights, weekends and public holidays. It handles any number of calls at the same time, so no tenant reaches voicemail or a busy tone, even when a building-wide outage makes everyone call at once.
Kreedl identifies the tenant and the unit, establishes what is happening and how urgent it is, and follows your escalation policy. For a genuine emergency such as a burst pipe it dispatches the on-call vendor and alerts your on-call person with the details already attached. Non-urgent reports are logged and booked for the morning.
Yes. Kreedl connects to Yardi, Entrata, RealPage, Mews, Zillow and other property management and listing platforms via API, so work orders and tenant records stay in sync. It also runs without an integration: during setup it learns your buildings, house rules, vendors and team, and is typically live within a few hours.
Kreedl is typically live in a few hours, not weeks. Setup means giving it your buildings, house rules, vendors, team members and escalation rules, then forwarding your existing office number. Tenants keep calling and messaging the same number they always have. Nothing changes for them except that somebody now always answers.
No. Kreedl takes the calls, messages and coordination that a team should not have to do by hand, so people can spend their time on decisions, arrears, renewals and relationships. Anything that genuinely needs a person is handed to the right colleague, fully briefed, so nobody ever starts a case from scratch.
Kreedl publishes its plans at kreedl.com/pricing. Pricing follows the size of the portfolio and the channels you switch on, and there is no separate charge per call. For portfolios above 1000 units or facility management estates, pricing is agreed on a call. Book a 20-minute call to get a quote for your portfolio.
Bring the three tenant calls that cost your team the most time last month. We will run each one through Kreedl while you watch.
