The city never sleeps.
Neither does Kreedl.

Kreedl answers every call, email, text and WhatsApp - from tenants, prospects, store managers and residents - and stays on it until the job is done.

1.1 sec
to answer, at 3 am
70%
closed with zero human time
One
number, every channel
Kreedl
online
The A/C stopped cooling - it's 29 °C in the shop.
Got it. That's the rooftop unit, Daikin RZQ-71. Sending someone.
Midtown · rooftop
Daikin RZQ-71
Engineer booked · today before 2 pm
Perfect. Nothing else from me?
Nothing. I'll confirm here the moment he's on site.
ManhattanBrooklynPragueLondonViennaBerlin
Autonomous

An operator, not an inbox

Kreedl understands how your sites, vendors, contracts and house rules connect. So it doesn't file a ticket - it acts the way a great operator would.

Residential lobby in Manhattan at dusk
18:41 · Midtown
Four requests came in while this photo was taken. Kreedl handled every one - nobody had to pick up a phone.

Why operators choose Kreedl

One number for every channel, and a desk behind it that finishes the work instead of forwarding it.

Overnight queue0 open
Lobby intercom · 14BResolved
Parking question · 2CResolved
Viewing request · W81Booked

Completes work on its own

Kreedl plans, coordinates and closes routine requests around the clock - no ticket queue waiting for a human to start it.

Escalated to you
Water ingress · Unit 9A ceiling
Photo attached · flat above unoccupied · plumber on standby
Approve dispatchCall tenant

Your team keeps full control

Anything unusual is escalated fully briefed - the photo, the history, the vendor already lined up. You approve in one click.

06:03Reported on WhatsApp
06:04Unit identified from photo
06:06Engineer dispatched
13:40Fixed · closed

Handles requests end to end

From the first call to a dispatched vendor and a closed job - including the follow-up nobody remembers to make.

Which buildings do you run?

Residential management

Apartment buildings and portfolios.

Calls from tenants and prospective renters or buyers, repairs, viewings, the same question for the fortieth time. Answered end to end - your team only sees what truly needs a person.

Facility management

Retail, offices and other sites.

Fault reports, access, inspections, vendors. Every request triaged and dispatched to your maintenance chain - with the site, the photo and the access details attached.

Got fewer apartments, an Airbnb or a student house? A developer selling or handing over a new project? Contact us anyway and we will show Kreedl for you.

Phone

Picks up on the first ring

At 3 pm or 3 am, in any language. Nobody lands in voicemail, so nobody calls your competitor next.

Residential lobby at night
2:14
R
Resident · 14B
00:12
Kreedl Audio
Decline
Accept
“The heating stopped working overnight.”
Kreedl · Technician booked for 7:30 am
Grocery store floor at night
6:04
3
Kreedl
online
TODAY
The A/C stopped cooling.6:03
rooftop unit · 29.4 °C6:03
That's the rooftop unit, Daikin RZQ-71.6:04
Engineer booked today before 2 pm.6:04
Perfect, thanks.6:05
Message
WhatsApp

Where your sites already are

A photo, a voice note, a line of shorthand. Kreedl reads it, identifies the unit and books the engineer in the same thread.

Messages & email

Every channel, one number

The quick "is it still available?" gets an instant reply, a qualified applicant and a booked viewing before interest cools off.

Townhouse entrance hall at dusk
10:41
12
JD
Jordan D.
Today 10:39
Is the 2-bed on West 81st still free?
It is. Saturday 11:00 or 14:30?
11 works. Do you allow cats?
Yes. Booked: Sat 11:00.
I'll text the door code on Friday.
Delivered
iMessage
Request queue
Last 12 hours · all sites
Live
Midtown · rooftop A/C
WhatsApp · Engineer 13:40
Resolved
14B · lobby intercom
Call · Locksmith en route
Resolved
W81 · viewing request
SMS · Booked Sat 11:00
Resolved
2C · parking permit
Email · Answered
Resolved
9A · ceiling stain
WhatsApp · Escalated to you
Escalated
5 of 5 closed without a humananswered in 1.1 s on average
Dispatch

The right vendor, first time

Kreedl knows who handles cooling, who handles doors and what each contract covers. You watch the queue empty itself.

Coordination is quietly costing you

When every request travels by phone tag, your team spends its day relaying information instead of running buildings.

400+ hrs

lost per manager, every year, relaying requests between tenants, sites and vendors

70%

of requests resolved with zero human time

92%

of consumers agree that customer service has to respond fast

1.1 sec

average Kreedl pickup - the same at 3 pm and at 3 am, on every channel

02:14 · while you sleep

Nobody was woken up. Everything was handled.

Eleven requests came in overnight. Ten closed themselves. One reached a human, already briefed.

Testimonials

Built for the people who run buildings.

“With a portfolio our size, the phones never stop ringing - lease renewals, drilling into walls, a door slammed shut at 3 am. Kreedl handles the vast majority on its own and only escalates the most serious matters to a human colleague. That has freed up real capacity for us.”
Jiří Süssland
Managing Director · Barrandov
300+ units handled by Kreedl
“Honestly, I didn’t expect it to work this well. Kreedl handles things we’d normally deal with ourselves - the wifi password, parking info and other recurring questions. It saves us hours every week.”
Petr Křepelka
Property Manager · Purple Real Estate
50+ units handled by Kreedl
FAQ

Frequently asked questions

A round-the-clock operations desk for buildings. Kreedl answers every phone call, email, text and WhatsApp from tenants, store managers and applicants, works out what is actually needed, and takes it through to a resolution - dispatching the right vendor, booking the viewing, and following up until the job is closed.

Hours, not months. We load your sites, vendors, contracts, house rules and escalation paths, then point a number at Kreedl. There is no migration, no IT project and nothing for your team to install.

On routine work, yes - that is the point. You set the boundaries: which vendors it may dispatch, up to what value, and which situations always come to a human. Anything outside those boundaries is escalated fully briefed, with the photo, the history and the recommended action ready for one-click approval.

Only if you want it to. Kreedl works as the front door in front of whatever you already run, and writes the resolved request back into it. Most teams find the queue gets quiet enough that they stop opening the old tool.

Everything is processed in the EU, encrypted in transit and at rest, and retained only as long as your policy requires. Kreedl is GDPR-compliant, access is role-based, and every action it takes is logged and auditable.

A flat monthly fee per site or per unit, with no per-call or per-message charges - so a busy September costs the same as a quiet February. We size it against your real volumes in the demo.

Helping the people who run buildings do their best work.

Thirty minutes, your real scenarios, no slides. We'll run Kreedl on your sites, your requests, your vendors.